
Terms N Conditions:
WEB PAGE GENERAL INFORMATION This website is operated by GRUPO GALAIT. Throughout the site, the terms "we", "us" and "our" refer to GRUPO GALAIT, GRUPO GALAIT offers this website, including all the information, tools and services available to you on this site, the user is conditioned on the acceptance of all the terms, conditions, policies and notifications set forth herein. By visiting our site and / or buying something from us, you participate in our “Service” and accept the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and the policies to which reference is made in this document and / or available through hyperlinks. These Terms of Service apply to all users of the site, including if limitation to users who are browsers, suppliers, customers, merchants, and / or content contributors. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are accepting the Terms of Service. If you do not agree with all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools that are added to the current store will also be subject to the Terms of Service. You can review the updated version of the Terms of Service, at any time on this page. We reserve the right to update, change or replace any part of the Terms of Service by posting updates and / or changes on our website. It is your responsibility to check this page periodically to verify changes. Your continued use or access to the website after the publication of any changes constitutes acceptance of such changes. SECTION 1 - ONLINE SUBSCRIPTION TERMS By using this site, you declare that you are at least of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any law in your jurisdiction (including, but not limited to, copyright laws). You must not transmit worms, viruses or any code of a destructive nature. The breach or violation of any of these Terms will result in the immediate cessation of your Services. SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse service to any person, for any reason and at any time. You understand that your content (not including your credit card information), can be transferred without encryption and involve (a) transmissions through various networks; and (b) changes to fit or adapt to the technical requirements of network or device connection. Credit card information is always encrypted during the transfer through the networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express permission by written from us. The titles used in this agreement are included for convenience only and do not limit or affect these Terms. SECTION 3 - ACCURACY, EXHAUSTVITY AND CURRENT INFORMATION We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for decision-making without first consulting more accurate, complete or timely information. Any dependence on the subject of this site is at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided solely for your reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor the changes on our site. SECTION 4 - SERVICE MODIFICATIONS AND PRICES The prices of our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice. We will not be liable to you or any third party for any modification.
Hardware selling Terms & Conditions: - Product Warranty: The equipment warranties are provided under the manufacturer's terms. Any warranty claims or service requests should be directed to the respective manufacturer. - Price Variation: All prices are subject to change without notice due to fluctuations in wholesaler inventory or other market factors. - Shipping Inclusion: Unless otherwise specified, the budget provided includes shipping to the final customer. - Shipping Price Adjustment: The shipping price may vary once the final customer's address is confirmed. Any additional shipping costs will be communicated and agreed upon before finalizing the order. - Shipment Method: All shipments will be made through GALAIT's commercial or associate offices in each country, using reputable shipping carriers. -Installation Services: Our proposal does not include installation unless otherwise specified in the terms and conditions. Additional fees apply for installation services. -Taxes and Duties: All taxes and duties are included in the total budget unless specified otherwise. - Information Ownership: The information provided by GALAIT, including product prices, descriptions, and availability, is the exclusive property of GALAIT and/or Manufacturer. The CLIENT is granted a limited, non-exclusive, and non-transferable license to use this information for internal purposes related to the purchase of products sold by GALAIT. - Acceptance and Return Policy: The acceptance of this estimate, whether formal or informal, constitutes the acknowledgment and acceptance of GALAIT's "No Return / No Cancellation" policy for reasons not attributable to GALAIT. - Update to Order Change and Cancellation Policy: All new orders for equipment and related software and services submitted on or after December 29, 2021, are non-cancelable and non-returnable within 65 days of the estimated ship date. - Force Majeure: GALAIT shall not be liable for any failure or delay in performing its obligations under these terms and conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, and government actions.
Shipping Terms & Conditions: - Quoted Prices: Prices provided are estimates based on the information supplied by you. - Duties, Taxes, and Fees: Quoted prices may not encompass all duties, taxes, customs charges, or surcharges. They are subject to additional taxes and duties as required by customs. - Indicative Transit Time: Transit times and price quotes are indicative. GALAIT assumes no responsibility for differences between these indicative quotes and the actual price or transit time. - Final Pricing: Your final transit time and price may vary based on shipment characteristics, requested services, and the actual packages tendered to GALAIT. - Billing Adjustments: Shipping prices may fluctuate once the billable weight is confirmed in our offices, in conjunction with the courier service. - Verification: All shipments are subject to verification upon arrival at GALAIT's facility. - Liability Limit: GALAIT's liability for loss or damage to each domestic or international shipment is limited to a value of $100 (USD). Customers are advised to apply the correct value amount and request insurance per shipment to increase the liability limit. - Security Screening: In accordance with Transportation Security Administration (TSA) Regulations, all air cargo is subject to search or inspection following federal regulations. By accepting this estimate, you grant permission for the screening of all shipments, including opening, searching, or inspecting them, and understand that freight will be refused if found to be hazardous or illegal for air transport. Additional Terms: - Indemnification: The customer agrees to indemnify and hold GALAIT, its employees, managers, and owners harmless from any claims, damages, liabilities, and expenses (including legal fees) arising from the customer's non-compliance with applicable laws, regulations, or the terms and conditions of the shipping agreement. - Limitation of Liability: GALAIT's liability for any claims, damages, or losses resulting from the shipping services provided shall be limited to the lesser of the actual shipment value or the maximum liability stated by applicable international conventions or regulations. - Force Majeure: GALAIT shall not be held liable for any delays, damages, or non-performance resulting from events beyond its control, including acts of God, natural disasters, government actions, labor disputes, or disruptions in transportation or communication networks. - Inspection and Acceptance: The customer acknowledges GALAIT's right to inspect and assess the condition of shipments upon arrival at its facilities. GALAIT reserves the right to refuse the acceptance of any shipment posing safety risks, improperly packaged, or in violation of applicable laws or regulations. - Import Permits: Unless explicitly stated as a chargeable item in the shipping agreement, the cost of permits or licenses required for importation is not included in the quoted price and shall be the customer's responsibility. Any fees or charges associated with obtaining such permits or licenses shall be borne by the customer. - Service Changes: GALAIT reserves the right to modify or discontinue any of its shipping services without prior notice. In such instances, GALAIT will make reasonable efforts to notify affected customers and provide alternative solutions when available. - Dispute Resolution: Any disputes arising from the shipping services provided by GALAIT shall be subject to arbitration following the rules of a mutually agreed-upon arbitration association or, if no agreement is reached, the laws and courts of the jurisdiction where GALAIT is located.
Support and Field Engineer Terms and Conditions: 1. Locations: Pricing is based on the locations identified in the Statement of Work (SoW) provided by the customer. 2. Included: This quote includes up to 2 hours of labor and one technician. 3. Extra Hours: Extra hours will be charged at the regular hourly rate during Normal Business Hours (NBH), Monday through Friday, from 8:00 AM to 5:00 PM local time. 4. Non-Business Hours Charges: a. Non-business hours (5:00 PM to 9:00 PM) will incur a 30% uplift. b. Overnight hours (9:01 PM to 7:59 AM) will incur a 50% uplift. c. Weekends and holidays dispatches will incur a 75% uplift. 5. Cancellations and Rescheduling: Cancellations or rescheduling with less than two days’ notice will be billed at a rate of 100 USD. 6. Client Responsibilities: Pricing assumes all project tasks and client or end-customer responsibilities are adhered to unless previously agreed upon in writing. 7. After-Hours Work: All activities requiring after-hours work during the Execution Phase will be identified during the Planning Phase and incorporated into the final invoice. 8. Data Cabling Materials: Not included and should be provided by the client or end-customer. 9. Permits and Licenses: The client or end-customer must provide any required permits or licenses. 10. Additional Expenses: All labor, materials, and expenses for any tasks not listed in this quote will be charged in the final invoice. 11 .Patch Cords: Should be provided by the client or end-customer. 12. Documentation: The client or end-customer must provide all necessary documentation, including installation manuals, technical data, and floor plans. 13. Additional Hour Charges: If work exceeds 10 minutes past the full hour, an additional full hour will be charged. 14. Same-Day Cancellations: a. If our Field Engineer is on their way to the site or has already arrived, the estimated total will be charged. b. If our Field Engineer is not yet on their way, a fee of 100 USD will be charged.