Global Support Centre ICT

Global expeditious transportation services and logistics solutions.

HELP DESK

Our HelpDesk is equipped with: 

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• Workstations and software for call flow control (input/output) for each project and client. 

• Full CRM Software integration this enables us to optimize time and results. 

• Audio recording and backup system for up to 40 days. 

• Uninterruptible Power Supply of 75 KVA. 

• 24/7 Service and support center. 

• ITIL processes oriented. 

• +15 years experienced telecom engineers.  

• CompTIA A+, CompTIA N+, CompTIA Security+ 

• Windows 7 Configuring (70-680) 

• Cisco CCNA (ICND1 and ICND2)